About - Portland Federal Credit Union

Overall Feedback:

Recently refinanced/got my new auto loans with this bank and have been making the payments(sometimes late, but always before the 30 days because the person I co-signed for got laid off and I was trying to make the payments myself). Long story short, I called to make a payment and was told my payment would post that day, I told them I was very worried about messing up my credit and the person assured me it would be fine. Here I am today, got a notice saying I’m delinquent and have been reported to credit bureau. Called to speak to someone, got Tonya(who never lets you finish a sentence) who’s very rude and basically said it is what it is, even though I was told what I was told. Had I known different I would have went on my lunch break and made the payment in person!! I am struggling to pay the bills and I paid it on time! But apparently it didn’t post until three days later......I’m done with this bank/credit union. All I know is my normal bank, lake trust, would never do this or treat me the way tonya did.