Client Review on Point Security

Feedback:

Almost two months ago the batteries on my sensors started to go bad so I replaced them. Right after, the sensors stopped communicating with the control unit. Called for help, and after a couple weeks, I received a reply. Was told the cover on the sensor wasn't placed back on fully. Went around and checked all of them and they were. I keep trying to call back to have someone come take a look but I only get voicemails or being told the service manager "just stepped out" or "isn't available" OR "isn't in the office". This is just crazy that no one at Point Security has the urgency to call back and come out to a customer with a faulty security system! I'm sure this review won't light a fire for them but it's worth a shot.