Client Review on Point Security

Feedback:

Company sold and now the service is GARBAGE! I have been calling and trying to get my stuff moved for over 2 weeks now, stating clearly to the woman on the phone that it needed to be done before the 31st. It’s the 29th and nobody will give me a definite date of moving my service to our new home. Not to mention, they now charge to move services as well as charge for a new-residence hook-up on top of it. I’ll likely just cancel and go with another company that will accept the equipment we have. I’m not dealing with this BS bullshit for years to come!!***Update*** I called repeatedly yesterday to find out that they were servicing my home today although they didn’t inform me. Then something that made me SMD happened. Not capable of fulfilling their customer’s needs or simply incompetent, you be the judge. Why they sent a technician to my home without remotely looking for what we’re paying for first. It’s beyond me, the stupidity! So the technician could not complete my entire order. Nobody seems to know what is going on over there. Not even supervisors nor management!