Client Review on Pitney Bowes, Inc

Feedback:

The world's worst company for customer service (worse than even Comcast, ATT and United Airlines). I have seven open support cases with them -- NONE have gotten a response at all (the major one is 17 days old). This has been my experience in the past. Itried to call and gave up after 57 minutes on hold. I tried to chat online and the chat rep hung up on me. I have mailed the CEO 10 days ago (no reply) - sending a second mail today. Besides NO customer service at all, the company misleads customers as to contracts, charges $100 for ink cartridges (get them at Quill for 1/3 of that) and frankly has ancient technology. I made the mistake of thinking they were a company to do business with, but they overcharge, underserve and are NOT a company to trust. As inconvenient as stamps are, stamps from the post office are an upgrade from their abysmal customer service.