Pioneer Bank Corporate Headquarters
Client Reviews on Pioneer Bank Corporate Headquarters
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Delores Villanueva came to my assistance when the drive thru lane for businesses was closed due to construction. She took care of getting my deposit done,even though the lobby was already closed.
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Such a great community minded bank! And they have awesome customer service!
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Best upfront customer service. And I mean up front, Dolores V. Meets and greets all that enters and I’m amazed that she remembers your name every time and she will do her best to help and guide you! Great job and service Pioneer!
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Daniela was extremely helpful on helping me set up my online banking. Thanks!
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Normally I go to a different location but ended up at this branch asking for assistance twice in the last 2 weeks. Both times I was greeted with a smile and received the help I was after by Delores Villanueva. She is definitely a perfect example of customer service! Thanks again Delores!
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Rene Ruiz is always super happy & helpful!
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It is bank is the worst in customer service! My sister's account was compromised. My sister tried to resolve it herself she was treated rudely. Since I had been an officer of a former bank I thought I could help her get her money back. I too was treated rudely and left the bank knowing they would be no help. The banks a see was to contact Google since the unauthorized charges were made to Google. I contacted Google and they did a 3-way conversation with the bank. Google told Carla that all they had to do was a charge back and the bank would not lose any money and my sister could recover her money back that was deducted from her debit account. My sister has suffered mentally and financially due to Pioneer's Bank lack of compassion. My sister has been battling Necrotising Fascitis, which is a flesh-eating bacteria, and Pioneer Bank's lack of customer service is appalling! Shame on you Pioneer Bank!
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Horrible bank!!! Have plenty money in this place and cant get money transferred to where i need it! Staff is rude or at lunch. Stay clear people. Id let my 4 year old hold my money before i go here again.
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I want to thank Lexi Aguilar for her honesty. My son and I drove to Roswell for an important surgery. I went to the bank and made a large cash withdrawal. I absent mindedly left the money on her desk thinking I put the money in my purse, but instead left the money in an envelope on her desk. I walk out of the bank, within minutes she called me to notify me of my mistake. Thank you Lexi very very much for your honestly. Be blessed always.
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Went into the bank today and do some personal banking, for a Friday it can get busy but all the tellers was very helpful and had a friendly smile. Hope everyone has a great weekendDanny
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