Client Review on Used Cars for Sale

Feedback:

Absolutely appalling to conduct business with! I've noticed in the reviews that this company tries to say that they do not have a tow service, but that is a lie. Why would the phone number and employees be the same? My insurance company chose this company to give me road side assistance. I was told it would be a little over an hour wait time due to traffic. Understandable, right? So I waited. 6 hours later, talks with 3 other people from this "business" and still no one picks up my car! We've reported them to our insurance, filed a complaint, chose to have our mechanic pick up the vehicle out of our own pocket and by 7:30 my car was finally on a truck! Seriously, save yourself the frustration and call someone else. If your insurance picks them for roadside assistance save yourself and ask for another company. Pine Grove will make sure you regret trying to do business with them. Ps. Geico is dropping them as a provider of tows, because of so many filed complaints!