Client Review on Philadelphia Federal Credit Union

Feedback:

PFCU itself is a fine bank. This branch, however, might be their worst branch in the city. It looks nice, but they are ALWAYS understaffed and their ATMs always seem to be broken. They have two ATMs installed outside and I actually just can’t remember the last time both were working. Honestly, if it’s basically impossible for somebody to get cash out of their account without waiting on a 30 minute line - either from the teller or from the one ATM machine that (sometimes) works, then don’t even bother having a “branch” here.