Client Review on Philadelphia Federal Credit Union

Feedback:

This credit union has a useless anti fraud Department. Call them because you notice a fraudulent charge PENDING. They cant block it. They wont do anything about it. Happened on 8/14/18 still no help. They dont even call it "fraud" or file it as fraud (they call it a merchant dispute) even though it was a fraudulent company online pretending to be another. The company even called pretending to be the pfcu fraud department asking if I authorized the charges but still pfcu wont do anything about it.