Client Review on Pepper Group
Feedback:
Absolutely disgusted with the service I have received from this company. Paid my car loan out in full, they then still withdrew my fortnightly payment which left me broke for the fortnight. Rang Peppers and was told my payment would be refunded, 3 days later still no refund, called again and was told that I had to send them a screen shot of the payment made to prove that I had paid it even though the payment was showing on their end, so I did just that. Then received an email to call. Upon calling I was told that the screen shot was not acceptable that I had to show my full account statement with all account details including the before and after transactions showing that my account was debited or I have to wait 5-6 business days for my refund to be processed. They have my bank details and they have the overpayment, extremely unhappy that they will not process my refund at my request. Would never use Pepper Financial Services and would never recommend their service to anyone.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
