Client Review on Pennsylvania Housing Finance Agency (PHFA)

Feedback:

I was able to get through so I am updating this review. Up until this point (2012-2019), PHFA provided a great loan experience. While they have some opportunities with change management, thus far they have been a good organization to partner with and offer a variety of cost saving options. However, I will say customers shouldn't have to give a bad review on Google to get a response from an organization. I'm hoping the organization is learning from this and will not repeat these issues in the future.