Client Review on PenFed Credit Union

Feedback:

If the Tobyhanna Federal Credit Union was an actual person she/he would be outrage on the poor service that Valor credit Union is giving their members. From the poor services, to the employee rudeness, to the new stupid phone verification process. This is the worst credit union I have ever had the pleasure of dealing with. Tobyhanna Federal Credit Union was by far the best institution, and it is a shame that it has become Valor horror credit union. What a shame indeed!!!! Terrible banking, terrible customer service and terrible system. I will definitely consider banking elsewhere and I will definitely not recommend Valor as I would not put this nightmare of a credit union on my worst enemy.

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