PenFed Credit Union
Client Review on PenFed Credit Union
Feedback:
It is very infrequent that I have to stop at this bank, however I can feel my blood pressure rising as I am typing this. It is 8:31 am on a Wednesday, I have to make a deposit before I go into work today. Only problem is, you see I am sitting outside of a financial institution that I have been a member with through two mergers. At one point there was this amazing machine that had a 24 hour teller built into it... This was perfect for anyone who actually had to get up and go to a regular job. You see the bank opens at 9 am, so it’s quite an inconvenience to actually need to speak to any associate in person. Today, I am making a deposit. Or so, I thought. As I stated before it is very infrequent that I have to visit so I was unaware that the 24 hour teller is just an indoor atm to be used during business hours, and the DROP BOX IS NO LONGER A FIXTURE AT A BANK?!?!?! No worries, I will just go right to the atm to make my deposit, oh wait, that’s out of service too.. however, it would be too strenuous to actually open the drive through a bit early and allow for deposits, as I have been here for roughly a half hour and watched numerous employees and two tellers arrive. Long story short, when it comes to PenFed, protect your own best interests and find a new institution. I know I am!
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