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Last Updated April 1, 2024
Client Review on Paytek Solutions
Feedback:
When calling in, I had to call no less than 11 times to finally get a hold of someone. Their phone system kept going to dead air and then hanging up after I had already been holding for several minutes each time. There is only the one contact number. When I finally did get through after about 45 minutes and asked if they had some issue going on with the phone system, the customer service person became flustered and retorted, "can I help you or not?!" I was like, "wooow.. I guess" and the rep became angry and hung up the phone. Obviously I definitely don't recommend this company with their broken phone system and broken representatives
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