Client Review on Paymentwall, Inc.

Feedback:

Wanted to make a simple purchase from a website. After verifying my purchase with my bank. Paymentwall also wanted verification including a copy of my ID and a receipt for the transaction that I was trying to make. After submitting some information, they asked for more including photographs of the credit card, etc. The entire process was way too complicated for a simple purchase. Their staff was very courteous in the email conversation I had with them. As a businessman, I would most likely not use them as I would end up with customers upset at the burdensome process of being verified. I understand that their processes are designed to minimize fraud, but there is a balance between security and ease of use by a customer.

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