Client Review on Parkside Credit Union

Feedback:

Over the last 3 months any messages I'd leave for the staff went unanswered. Left another message last night, figured they might be busy, called and immediately got a member service representative on the phone. A second overdraft fee was processed on my account this is something she swears has always been policy, yet after going through my records I find no indication this has happened in the past 3 years I've had an account with them. I used to recommend this credit union to everyone, but customer service has dramatically declined. When I told the representative that I felt I'd need to close my account with them she basically just said that's my choice and that there was no one else I could contact further to discuss the matter.