Client Reviews on Parda Federal Credit Union

    • 4.3
  • 12 Reviews

Most helpful positive review

0 people found the following review helpful

By Jonathon Stewart Aug 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Nathan Lohman Dec 16, 2018

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Awesome folk down there!

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Never visited

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Great place to do business with. Friendly staff at the 24th St location.

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Very patient and nice people

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Love coming here, there always a delight to help me in everything I do here. Thanks bank on 24th.

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These folks are great! Awesome and friendly customers service. I highly recommend them.

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Very helpful and friendly employees

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It’s a wonderful place to work that truly cares about their members and employees.

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Thanks for updating your hours online. Now I just wasted a trip into town because you’re too inconsiderate to change something simple. So glad I'm closing my account. Horrible rates on loans if you can even get one and no Saturday hours so a working person can even do any banking.

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Lori is great she made me feel good about being a member and having a shared secured acct. but overall i feel hesitant to grow with them i got push back and i was made feel doubtful as to seek ways to enhance my credit etc and didnt really get thorough service to see how they could help me. But outside of that 3 stars bc the atms are old looking the app is decent but needs to feel lees clunky and bc the contact center made me feel that because I was calling with questions about my account rates. I work late hours so branches were closed s i had to call in as a new member like I was bothering them and they were quick to throw it in my face that I had called on other occasions asking questions about my account and I felt offended wondering why you’re bringing that up when we’re talking about completely different stuff if I didn’t have a loan with them I probably would have closed my membership. And now if i call my wait times are wayy longer like 8-10mins to speak with someone so i use my lunch break to got to the branch for servicing bc well thats how it seems.

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