Client Review on Parago
Feedback:
I was issued a reward card by Hawk Incentives. All was fine until I had to contact their customer service line - I had a question about one of my charges which I didn't recognize. Well, 4 days and 5 phone calls later, I received the info I requested. Of the 5 people I spoke with, 4 tried to help and 1 was absolutely useless (Nelson). All I wanted was a summary of charges made for the year (I had a total of 5 items) so I could review and validate the charges. I have made similar requests from credit card companies and never had this hard of a time getting details of transactions.
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