Client Reviews on Oriental Financial Group, Inc.

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    • 2.4
  • 11 Reviews

Most helpful positive review

0 people found the following review helpful

By Wilma Cubero Dec 17, 2018

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Most helpful critical review

0 people found the following review helpful

By kip kip Jul 17, 2019

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(Translated by Google) Lousy (Original) Malisimo

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Always empty and still they take a billion years to give you service

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Excellent customer service. Polite and helpful.

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Nice place always clean and not to much people. Buen lugar. Siempre limpio y no hay muchas personas.

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(Translated by Google) The mobile app for 2030? (Original) El app mobil para el 2030?

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Stopped here to open an account. I read the previous reviews and yes they are true and describe the sad state of this branch. I was given the impression that Oriental is pushing a concept towards an all remote/online service. It seems that Oriental or this branch discourages a walk-in market, or want to phase it out somehow even if you are already a customer. Nothing about this online but there is an appt tool for this and all branches. Should be disclosed as it feels rude and cold since customers or potential customers are discouraged. I ended up leaving and calling. The receptionist had forgotten I was even there until I told her, never noticed I left. No care at all here, be cold and then you will get the way they operate, no customer service. If you can handle that it’s for you but it begins on-line not face to face. ✌️💃

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Super lento. Mas de 45 minutos en fila para cambiar un cheque. Mal manejo de empleados...

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Son responsable y confiables no tengo ninguna queja los que hablan negativo es x que ellos se creen perfecto pero oriental bank yo lo encuentro excelente y hacen un excelente servicio

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(Translated by Google) Good bank (Original) Buen banco

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mal servicio dejan esperando mucho tiempo ,mientra estando vacio

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