Client Review on Oregon State Credit Union

Feedback:

I have accounts at OSU CU as it's local and because my long-term credit union is in Eugene, so I use shared banking often. In general, the branch tellers and such are helpful and do a fine job. My complaint is with the "updated" ATMs...the shared banking option necessitates quite a bit of ATM use as I deposit my paycheck thru the machines and get my cash. Since the "upgrade" of the chip card reader "technology" in this credit union's ATMs, the whole song-and-dance to get my card accepted to make a transaction is absolutely ridiculous. And only allowing a single transaction per card insertion is tedious at best. Surely in this day and age of technology, a better solution can be found? Back in the 1980s, I worked at a Savings and Loan; when all the branches had the new-fangled ATMs installed, they worked better and more smoothly than those of the "modern" 21st century OSU Credit Union! I primarily use the machine belonging to the branch at the Heritage Mall. Ugh.