Client Review on OnPoint Community Credit Union

Feedback:

Probably the worst place you can put your money. I have been with OnPoint since I was 6 years old when they were Portland Teachers CU. I also worked for them and left the company in 2016. Up until a few years ago, OnPoint had been an excellent place to bank but I can no longer stand doing business with them. Seeing the ins and outs of the company, everything is basically manually run and act like they're operating out of the 1920's. Don't expect to get your deposits in a timely manner either. Most banks will post deposits at midnight, with OP you must wait until someone is in the office at 7 am and even then, 7 am is not guaranteed! Pre-authorizations disapear over the weekend causing you to overspend and overdraw your account, you basically have to keep track of your charges like balancing a checkbook. Their online/mobile banking platform is a joke. The app is basically a web-friendly version of the full site. They used to have excellent rates on auto loans but now they can't even say that. If you have other options for banking, definitely go with one of those. I will be taking my business elsewhere after 20+ years of membership.