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Last Updated May 1, 2025

Client Review on Northern Credit Union
Feedback:
I am soo disappointed in what I had to deal with yesterday. I choose to use the outside personal tellers FOR PRIVACY. Yesterday upon my visit to the Factory Street location I drive up to the personal tellers and see two bank workers standing in the teller area (which is very unusual) passing out bottles of water speaking with guests...this is a kind gesture however DO NOT STAND NEXT TO MY TELLER BEING NOISY AS I AM SPEAKING TO A PERSONAL REPRESENTATIVE LISTENING TO MY ACCOUNT INFORMATION. This bank employee literally stopped mingling with other guests as they pulled up to the other 2 tellers to listen into my 20 minute conversation about my bank account!!! I’m still in disbelief that actually happened! Why were they even out there passing out water when it wasn’t even hot? It was about to rain they should’ve been inside and I can imagine it was probably only one person working inside (which is typical for this location) usually you have to wait in a long line while only one person is working inside.
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