Client Review on North Jersey Federal CU

Feedback:

Very disappointed in this branch. I have lost faith for local credit unions because of this branch. I am not a direct member of the North Jersey Federal Credit Union, however my credit union is considered a shared branch therefore acts as I am a member. Today I was turned down for an essential banking transaction because I needed a letter of approval from my credit union. I called my credit union and they stated there is no such thing because they are shared branches. They have access to my account. When I supplied that information to them all I received was a shrug. Now I am leaving closing all of my credit union accounts and going back to an actual bank.