Client Review on North Island Credit Union.

Feedback:

I had a really bad experience with a teller named Claudia. I have been to various branches and this one was WORST experience ever. I was there for 2 different types of transactions. One of the transactions was to cash or deposit a petty cash check, she would not take it. Not only was she rude about it but gave me it back to me very rude. I told her I would take it to another branch because I have no issues cashing it at another branch. Finally the manager overheard me and came and he asked her to cash it for me. When it was time to give me the money I asked she can just take me to the machine to have it count. When I was in a different area than her she yelled 2 times “I said it was towards the left”. Not only did I feel embarrassed, she also raised her voice at me. I have numerous accounts at the branch and have a wonderful experience at other branches. NEVER EVER have I had an issue until yesterday! It made my banking experience very upsetting. I won’t ever go back to this branch again. Thanks Claudia for making my banking experience very unpleasant.