Client Reviews on North Island Credit Union.

    • 3.5
  • 12 Reviews

Most helpful positive review

0 people found the following review helpful

By Ricardo Rey Oct 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Janell Alexander Apr 16, 2019

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This morning I stopped by to get a cash advance, The teller who helped me out was a young lady by the name of Paola, very professional and attentive. She answered all my questions and was very knowledgable even went out of her way to double check with her manager. I did notice how everyone works as a great team, her manager came out of her chair to help out and follow up with her questions, treating your co-workers as customers always deserves recognition. Im happy to find great people at this location and looking forward in continuing doing business with North Island.

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Not only is your personnel thorough in assisting me, but they are always very personal and quite friendly. A

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They don’t have no number to call directly through your branch on the website takes you to one of them 1800 # nation numbers to talk to

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The teller are very slow , long lines most of the and only two tellers are open, never open up more to move the line!!😡😡😡

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I had a really bad experience with a teller named Claudia. I have been to various branches and this one was WORST experience ever. I was there for 2 different types of transactions. One of the transactions was to cash or deposit a petty cash check, she would not take it. Not only was she rude about it but gave me it back to me very rude. I told her I would take it to another branch because I have no issues cashing it at another branch. Finally the manager overheard me and came and he asked her to cash it for me. When it was time to give me the money I asked she can just take me to the machine to have it count. When I was in a different area than her she yelled 2 times “I said it was towards the left”. Not only did I feel embarrassed, she also raised her voice at me. I have numerous accounts at the branch and have a wonderful experience at other branches. NEVER EVER have I had an issue until yesterday! It made my banking experience very upsetting. I won’t ever go back to this branch again. Thanks Claudia for making my banking experience very unpleasant.

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That's definitely the one smelling like sour sewage fish, who's the damn old lady giving out false advertisement& information!!??

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It is convenient and easy access emp,oyees are friendly

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(Translated by Google) Customer Support (Original) Atención al cliente

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Awesome place to do my banking. Customer service can be hit or miss at this location, sometimes good sometimes bad. Overall I am pleased with them.

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Awsome customer service thankx

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