Client Reviews on Nedbank Pavilion

    • 2.0
  • 4 Reviews

Most helpful positive review

0 people found the following review helpful

By Harm Kuilderd Nov 17, 2018

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Most helpful critical review

0 people found the following review helpful

By jamie r Aug 17, 2019

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Feedback:

Why are the staff here so unhappy?? Been to other Nedbank branches and this by far was the worst. Their systems were offline today (which understandably was not their fault). Came back after an hour and the system was still offline. Before I could even tell the lady what my mum needed to get done, she sent us to another staff to assist, only when I refused and asked her to listen to what we needed, she helped me. Nedbank requires you to go to the branch and sort out every little hiccup you have, yet when you go through to the branch, they can't assist you because systems are offline. These staff (specifically Nedbank Pavilion) provide a service as if it's pro bono. Thank God I bank with Standard Bank.

Feedback:

What's the point in a land line if I just sat and called over 15 times. No answer! Sad! Please attend to this management. Otherwise in bank experiences has been great.

Feedback:

Melanie has been excellent with helping with an array of issues. Superb service!

Feedback:

Disappointing compared to Westville Nedbank.Pavillion:i found the staff to be more interested in their own conversations than in the clients in generaleverything took aeons to process and confirm which was highly frustrating!i will not be going back there as long as i can help it!

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