Client Review on National Processing Company

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This company should be investigated and the officers be sent to jail, they have the worst or anything else that is lower than that, they work in collaboration with a company that rents credit card machine and together they are perpetuating the biggest fraud to small business owners. They make the business feel as if it is a privilege to do business with them because they represent Walmart, Kmart etc. The fact of the matter they charge $120 a month for equipment rental and they insist that you sign a four years contract you end up paying $5760 for a machine that you can buy online for $750, then you end up with a contract with the processing company, National Processing Co for the same period. There are companies out there who would do the processing for a month to month basis for a far less fee, TSYS is one of those companies. All the customer service reps I spoke to are very rude and try to make you feel stupid and that there are no solution in favor of the customer, the customer is always wrong. I even try to escalate a situation where the company they work with issued me a PCI compliant certificate, they are claiming it is only a questionnaire even though it clearly states that the questionnaire have met PCI compliance