Client Review on National Debit Card Network

Feedback:

National Debit Card Network sent a representative to my business to pitch us on using them for our credit and debit processing. Before they came out, I told the scheduler that we billed entirely online, and had no physical point of sale terminal. The rep they sent out had zero knowledge of their online system at all, and tried to muddle his way though selling us on a product he knew nothing about. Eventually I asked if I could be put in touch with a technical rep, since we had run into issues integrating payment gateways into our software suite in the past. The rep called his manager, someone who claimed to be the national sales manager for Canada. I asked the manager for the same thing, and was told, "I'm the sales manager. I would think that when I tell you something will work, that would hold weight.". I responded to say that it wasn't that I didn't trust what he was saying, it was that I had specific technical questions that I needed to have answered by someone really knowledgeable on the subject. I said I wasn't willing to go further into the sales process unless I knew for sure that the product would integrate with our software properly. The manager simply stated, "OK, that's fine, then don't go further. Enjoy your day.", and hung up on me. We promptly kicked the rep out of office. These guys are all about high pressure sales tactics. If you're not willing to sign on the spot, they stop caring.