Client Review on National Bankcard Inc

Feedback:

This was a very bad experience by far! Hiring this company has really wasted lots of my time on the phone with them and with my bank. First I get charged for a full month when I received the transponder on the last week of the month. I did only one transaction on the last day of the month to try it out and I got charged $39 for the full month plus additional cost because I did not do the minimum of 25 transactions in the month. I called to complain on the 4th after receiving my statement of course. They only refunded me back the $25 for not completing the 25 transactions but not till the 15th of the month. I canceled my contract with them by then and the following month I get charged another $9 dollars for the one transaction I did two months prior. They stated it was for the transaction I did that didn't process until the following month. The transaction was for $220 and they charged me almost 4% on top of the regular 0.25% I signed up for. This is completely absurd and they refused to refund me back. They state in their website that they are rated A+ in the BBB, but there are only 1 star reviews!