Client Review on National Bankcard Inc

Feedback:

At the beginning, awesome customer service!! Once they got my business, they do not return calls. I was told they wold return my call as soon as possible, and a week and a half later I am still waiting. My first transaction I had to input it twice since I made a mistake on my first try. About two weeks later, my secretary called, and she was told we were send an email letting us know we had made over 5 tries on the same card and we needed to send additional Information. I checked email and spam and no email was sent to email us. I called them on the following Saturday because I was told from the beginning there would be someone there to support during week days and weekends. On that call I was told I would receive a call as soon as possible. A week and a half, I am still waiting. Called them again on Wednesday, and guess what I was told? They will call me as soon as possible.

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