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Client Review on Mutuo AG
Feedback:
(Translated by Google) Unfortunately, the transaction with Mutuo is very complicated and constantly again documents are requested again. After repeated requests and again and again we say give you this afternoon definitely make a decision often fast 2 weeks. It is first confirmed, then again requested new documents. If you have a lot of time and nerves for that, it's ok. What has been the most negative, it is made with an interest of 4.5% advertising and ultimately you want 9.9% interest (twice!) With the statement that if you pay the 1st year without arrears, you can talk about a lower interest. What confidence there is in the customer, one should start with the low advertised interest rate and if one repays bad, then raise the interest rate.(Original)Leider ist die Abwicklung mit Mutuo sehr kompliziert und ständig werden immer wieder nochmals Dokumente nachgefordert. Nach mehrmaligen Nachfragen und immer wieder sagen wir geben Ihnen bis heute Nachmittag definitiv Bescheid vergehen oftmals schnell 2 Wochen. Es wird erst bestätigt, dann wieder neue Dokumente verlangt. Wer viel Zeit und Nerven hat für den ist es ok. Was am negativsten aufgefallen ist, es wird mit einem Zins von 4.5% Werbung gemacht und schlussendlich will man 9.9% Zins (das Doppelte!) mit der Aussage wenn man das 1. Jahr ohne Rückstände zahlt, kann man über einen niedrigeren Zins sprechen. Was für ein Vertrauen da in den Kunden gelegt wird, man sollte mit dem niedrigen beworbenen Zins beginnen und falls man schlecht zurückzahlt, dann den Zins anheben.
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