Client Review on First Financial Bank

Feedback:

Let's discuss incompetence shall we? Paid off my vehicle on July 19th 2018, today is August 20th 2018 and no title. Contact Morris Plan to inquire where the title is, they state that they mailed the title on August 1st. Asked for tracking number, they state that they do not put a tracking number on their mail. So, we have here a title to a vehicle, a rather important document, and they don't put a tracking number on it? They then instruct me to contact the post office because it is no longer their problem since its been mailed. They then inform me that they will send me a letter of lien release and that I can go get my own title at the cost of $100. So, here we are, I have to pay out additional money because the level of inferior mental capacity runs rather high at this establishment. Rather sad as this is the third loan I've had through them and I've never had a problem prior, but hey, at least this narrows down where I will go for my next vehicle loan.