Client Review on MoneyGram International, Ltd

Feedback:

Very poor service. I spent 2 hours and could not get my money sent. Customer service is based in Central America. I kept transferring to "supervisors" until I reached "Frank" who said he was the highest supervisor there. Frank could not fix my problem and would not give his last name or his superior's name. The supervisors all said there is no one in the US who does customer service. In addition, some supervisors' English was hard to understand. Very disappointed. I had an error that would not allow me to send money for the stated $20 fee. I think I will try the Western Union website for now. I hope this review gives vital feedback to the company and to potential users. This might be a good service, but I personally had a bad experience. Thank you.