Client Review on MoneyGram International, Ltd

Feedback:

Moneygram uses Telecheck to processes checks. My first transaction was declined because they "were unable to verify my checking account information", even though the account info was 100% correct. Moneygram told me to call Telecheck, Which sent me through a vortex of options inapplicable to my situation. After 30 minutes, I found a rep through the fraud department who transferred me to someone who spoke difficult-to-understand, broken English. After relating my problem, the rep instructed me to "try again in 7 days" and hung up on me. I won't try again and I won't be doing business with Moneygram or Telecheck in the future.