Client Review on Midwest Acceptance Corp

Feedback:

Giving this place 1 star is way too nice. This is the worst car financing corporation ever. Their customer service sucks. I was having car trouble with engine and had to pay 3k to get it fix which lead me struggle to keep up with my $300 car note payment. I've explained my situation to them one person understood and was willing to work with me. All of a sudden my cellphone and job number was being blown up with this place calling everyday asking for my payment. It was so overwhelming to where I was afraid to even answer my phone. There was a time where I was in the hospital and my mom answered my phone; their customer service person assumed that I was pregnant at the moment giving birth. That is very unprofessional for anyone to say without knowing what it is going. The car engine went out again around the same time so I was no longer able to drive there to make my payments. I started sending money orders thinking it would be fine and not keeping contact. Unfortunately I was told my payments did not make it there and they were lost. I was summoned to court in July to set up payment arrangements monthly. I called to make a payment over the phone with my boyfriend's card since I no longer have a job or my own debit card. He let's me use his card as my own since he banks at two different places. I was told i couldn't use the debit card unless it was in my name. Which sucks cause I'm a at home parent while my boyfriend works 6 days out of the week and he gave me one of his debit cards so I could have some for me as well to use to take of bills. If you can not pay online then why is that option on their website and phone line for you call. That is false advertisiment and it should be taken away as a feature from the company site and phone automatic line. I hate paying a money order with cause it seems to always get lost. I called today to since I have no choice, but to send a money order to see if they would send me a confirmation number; so that I would know my payment was credited to my account. I was rudely told my money order receipt was my confirmation of payment and they do not send confirmation numbers unless you payed with debit or credit over the phone with an additional $5 service fee. I hope for when I get a better car I will not finance with this place. This is suppose to be a place for people with no credit to help build it up in a 2 years spand. The interest rate is high and you typically end financing more money then you should. It is not worth it at all

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