Client Review on MidCountry Bank

Feedback:

The staff at MidCountry loan department is not professional and knowledgeable at all. They messed up my 1098 form. I spent more than a month, including more than 4 hours talking on their customer service line to educate and help them fix the error, which should NOT be the obligation of customers at all. As a scientist, I highly suspect the same systematic mistake have happened to many other customers too. If you used MidCountry for home mortgage, go check the box 1 of your 1098 form asap. If you are shopping for a home loan, stay away from MidCountry!