Client Review on Michigan State University Federal Credit Union

Feedback:

To start, I mentioned that I was interested in opening an account and they took down my first and last name and told me to wait and someone would be with me.10-15 minutes later I get an ugly look from someone and they say I can help you. I follow her into her office and she starts off by telling me that I owe them some amount of money from 2007. No identification validation at this point. She says in order to open an account this balance must be paid. How would you like to pay today.Still no validating my identity, however claiming I owe them money.After a little discussion she requests identification through drivers license and SSN and tells me the birth dates don't match so never mind on that accusation.Next thing I know she's telling me stuff about my credit as well as a score. She ran a credit check without asking me. Literally no discussion.After she hands me forms to sign. One of which happens to be consent for running a credit check. At this point all I wanted was my account so I could save 0.25% on an auto loan. I signed the form and left.Definitely would not recommend this place to anyone as they charge a fee to become a "member" as well as accuse you of things you never did prior to any identity validation.

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