Client Review on Merchant One, Inc.

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I have used this service for a number of years. Their customer service has always been helpful and have never had any issues getting transactions processed in a timely manner. When I recently needed to close the account I had problems when I did not return the equipment within a deadline. After no resolution with the first tier contact group in customer service I was extremely disappointed. At that point I was directly contacted by Mark, the customer service manager, He was able to resolve my issue fairly. At this point I have been advised a refund for the equipment has been processed. I appreciate that the management makes great efforts to take care of their clients.**Refund was issued soon after.