Client Review on Groundhog Enterprises, Inc.

Feedback:

Horrible company. The merchant payment processing company they use "I-Payment" are complete crooks and scam artists. I cancelled my account with them over 2 years ago because they would always try toto char me hidden annual and monthly fees even though my account was supposed to be 100% free other than the 1.5% per swipe fee they were charging me. I would constantly have to call customer service and tell them I wasn't supposed to have any annual or monthly fees. Calling customer service was always a long wait then when they finally issue the refund it would take 4 weeks to get my money back. Finally I had enough and cancelled all services with them and switched to Chase Merchant Services in 2017 but the fees from I-Payment didn't stop. In January 2018 they charged me a $179 annual fee even though my account was cancelled. I had to inconvenience myself and call them again to get refunded which took about 4 weeks again. Then just again today in Jan 2019 another $179 annual fee from I-Payment shows up again even though I cancelled my account with them over 2 years ago! This time I called my bank and reported the charge as fraudulent which it is. Please avoid doing any business with this company and "I-Payment" they are crooks and scam artists and will try to steal your money every chance they get. Avoid this nightmare.

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