Client Review on MECU of Baltimore - Dundalk Branch

Feedback:

Can NEVER get my online OR phone accounts set up...NO MATTER HOW MANY TIMES I TRY! I've talked to various staff about this issue and never receive a straight answer. (BTW, I AM computer literate & follow all instructions regarding set-up of both types of accounts.)As well, no one at this branch cares IN THE LEAST that this is an issue for myself & other members.Also, the staff are not the most helpful generally, & give the customers an 'air' that they are often 'being bothered' simply because they're asked to complete a minor transaction, also known as THEIR JOB.Very frustrating.