Client Review on MECU of Baltimore - Commercentre Branch

Feedback:

Drove to Pikesville branch to avoid Seton and Catonsville branch due to poor customer service. I had fraud on my account none of representatives failed to mention or took in consideration of my direct deposits I have coming in my account. After my account was closed which I was I advised to wait until all pending transactions cleared then I remembered my several deposits coming in. I asked could they be redirected until new account I was told no. I had to wait a day to confirm what company tried to fraud my account nobody new account displayed $99 no name .The security/ greeter gave the best services each time I came felt like he belong in the back as a representative. The little short lady that worked there made it clear she was ready to go home when I was taken in the back. So I left with no debit card and had to pull money out for the 7-10 days wait for the card. In this day in time you would think they have a better system to accommodate their customers as some of the other Banks do when I card is lost, stolen or fraud of any kind. So thou they have good rates they lack in other caterogies . I will be looking for another bank for my personal funds and my business funds.