MECU of Baltimore - Commercentre Branch
Client Reviews on MECU of Baltimore - Commercentre Branch
Feedback:
Drove to Pikesville branch to avoid Seton and Catonsville branch due to poor customer service. I had fraud on my account none of representatives failed to mention or took in consideration of my direct deposits I have coming in my account. After my account was closed which I was I advised to wait until all pending transactions cleared then I remembered my several deposits coming in. I asked could they be redirected until new account I was told no. I had to wait a day to confirm what company tried to fraud my account nobody new account displayed $99 no name .The security/ greeter gave the best services each time I came felt like he belong in the back as a representative. The little short lady that worked there made it clear she was ready to go home when I was taken in the back. So I left with no debit card and had to pull money out for the 7-10 days wait for the card. In this day in time you would think they have a better system to accommodate their customers as some of the other Banks do when I card is lost, stolen or fraud of any kind. So thou they have good rates they lack in other caterogies . I will be looking for another bank for my personal funds and my business funds.
Feedback:
Mecu sucks!!! They keep charging me over draft charges when I have money in the bank😡😡😡😡😡😡😡
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I have come to this location several times and the ATM is always out of service.
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MECU just ended their support of shared access to other credit unions. Aside from being local, that was their primary benefit. They have sketchy policies on check deposits, and will charge your checking account for "overdrafts" even if the online service says the money is in the account. Looks like time to switch.
Feedback:
Wait time to deal with issues are normal, but the satisfaction of the work was great. Took care of the issue.
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It's a bank
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Have been a nice place to visit and your job is done in seconds :)
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Great staff never there more then 10 minutes
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Very efficient, no wait in and out in less then 15 minutes. Did loan app on line came in to complete. Done.
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