Client Review on Mazuma Credit Union

Feedback:

This is the absolute WORST CREDIT UNION! I don’t know where to begin! Please save your time and money by going to any other bank or credit union. Not only is the wait on the phone lines take 20 mins they hang up on you then when you call back and wait another 20 mins they refuse to help you out. One time It took them 5 hours to resolve a very small issue. Everytime I spoke to someone they were completely rude until the last call I made the first thing I told them how multiple employees been very rude with me, so far as to not even tell me the open hours for phone service! So the lady changed her voice and was some what nice to me. That was only ONE TIME in my whole experience calling them just because I mentioned it. I am still trying to get something resolved with them it’s been a week since I’ve left messages and call them everyday to fix this problem. As soon as this issue is fixed and done I’m dropping this fake credit union as fast as you can say mazuma sucks!