Client Reviews on Marine Credit Union (La Crosse)

    • 3.0
  • 7 Reviews

Most helpful positive review

0 people found the following review helpful

By Sarah Bina Oct 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Gay Schmidt Oct 16, 2019

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Feedback:

My husband and I have belonged to MCU for 38 yrs.weve been having difficulty with deposits and withdrawals.its my money and these young kids act like we are bank robbers. I wont have it anymore. Perhaps its policy but for instance we've had home mortgages,regis etc and these people said they dont have my birthdate.omg I'm done!!! Have some courtesy for our ling history.we are good people.for Pete's sake very very dissapointed!!!!!!!!

Feedback:

Tryed to get a car loan in my name....offered me a 5 grand 22% interest rate....went to gecu and got a 7800 dollar loan at 5.7%......mcu did get rid of some dumb overcharges for me when I was there without much trouble.

Feedback:

I have been banking with them since I opened my first account. Love this credit Union!

Feedback:

Terrible hours that lack flexibility with my schedule. The service was sub par and generally is staffed by many young and inexperienced workers who are either in high school or college. I will never ever step foot in the building again due to my terrible experience with them and their awful customer service, and lack of making me feel welcome to my bank. Additionally, when closing my account, I didn't need to provide any verification of my identity and was able to close my account with a simple signature. If that doesn't tell you something about how awful this place is, I don't know what would.

Feedback:

My wife banks here, so I came in to open an account. I stood there for ten minutes while two tellers assisted one family with their travel plans (something that should have been handled by anyone other than a teller, and definitely not two.) Not one person came to see if they could help me. I think I'll stick with my current bank. Probably a home loan opportunity missed.

Feedback:

Great buisness love how helpful they are

Feedback:

I just prefer this credit union above all very simple bank that makes it easy for me to protect my account upon request.

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