Client Review on Magnify Credit Union

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Magnify is a ridiculous excuse for a credit union. Their online capabilities are abysmal. Getting someone on the phone is a nightmare. If you want access to your own money, find a different place to bank. They have a million policies and rules that are over-the-top and frustrating. You can only spend a low amount on a debit card without calling to get a higher spending limit each and every time. That's IF the branch is open. Don't try this while holiday shopping on a weekend!! They'll put extraordinarily long holds on checks (payroll checks from large corporations, it's obviously a good check, funds have been released from the originating account, and verifiable with a simple phone call). Nope! Instead, you must wait two weeks to have access to ANY of your funds (which won't earn interest or be useful as payable for bills). If you do overdraw because they held your funds unnecessarily long for weeks on end? Well, tough. Those funds aren't available to you! There are soooo many other reasons why this credit union is beyond-the-pale horrible, but here are just a few. In contrast, Chase bank had a similarly summed check deposited on the same day from the same corporation, and my funds were available the next business day. The head teller called me and followed up with me in a manner exemplifying great customer service. I'm so glad to be switching away from Magnify. What a joke of a company.