Client Review on Lucid Business Stratageies

Feedback:

We Hired Lucid to build a website and launch a marketing platform for our business in April of 2014. Our original contract said the terms and conditions would be finished within 60 days. We were to pay a deposit to get the job started, and pay the balance of job upon completion. To make a very long, drawn out story short, Lucid failed on several levels to meet all the terms of the contract. It took almost a year before I finally decided to throw in the towel because they had still failed to complete their end of our contract. I hired a marketing expert to audit the website that was built and also all of the platforms that were in place. He graded the work that was done in relation to the contract that was in place an "F". Like in school, an F is very, very bad. Lucid gave me excuse after excuse, month after month on why things were behind and things were not done. They never one time admitted to me that things were not the way they were supposed to be until I officially terminated my contract with them. This is when Jeff told me, well we went in there a couple weeks ago and finally finished the remaining items( Mind you, this was almost 10 months into a 60 day projected timeline). Jeff refused to give us any money back and refused to admit any wrong doing. Not only did I pay Lucid $12,000 for a website, that by the way, I do not have any rights to, but I was also wrongfully advised into a contract with Hubspot for another $1,000 per month which I paid an additional $8,000 for. Lucid projected a huge revenue increase within the first year. We did not do a single dollar in business from anything Lucid created for us. Not only am I out almost $20,000 on this project, the amount of time lost that could have been used to hire a company that actually knew what we were doing and the potential revenue lost is unfathomable. Easily a six figure loss could be pinned to this experience. Not only do I still not own the website, I have to pay another company to build another one. Worst experience of my life.