Lower Valley Credit Union
Client Reviews on Lower Valley Credit Union
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Las recepcionistas pongan unas que hablen espańol vien no saben ni la información que dan aveces 👎
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Lower Valley Credit Union has been involved in the community, every time I turn around and I think that is just awesome. Thank you for your service!
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Where is the no star option Don't ever do business with them!
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I regret leaving Hapo for this sad excuse of a credit union... Worst decision I've made to date. Don't waste your time with them, it's like selling your soul to the devil.
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Antonia is very professional and gets to work with a quick response!
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Unfortunately if I could give this bank no stars I definitely would.. worst bank I’ve ever been with, slow and sometimes no service at all. Each time I’ve been in the drive thru each employee has just walked by and stated not saying a thing to me making me wait a long time and they go about their business like if they don’t have any people out there waiting. They need to know when to be staffed if they are always busy on that day of the week. I have tried to reach them on the phone in the past and no one ever answers my calls, I try the toll free number and the GRANDVIEW branch number and NO help on both lines. I even tried the get help fast text line and nothing! I tried again today called the toll number 7 times and the branch location 4 times which is a lot I should be helped on the first call at least put on hold which is better than absolutely no contact but no... I am closing my account with this bank, bad management. The entire bank needs improvement, on the ATMs, and training for staff and phone lines... very, very disappointed. I will not recommend this bank to anyone unless I see some real changes.
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I had a wonderful experience when applying for a personal loan. The process was quick and professional and the tellers are polite and friendly. I am glad I found LVCU and look forward to doing more banking with them.
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(Translated by Google) I live here and this credit union has greatly helped me in every way(Original)Yo vivo aqui y este credit union me ha ayudado bastante en todos los sentidos
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LVCU gives everyone an opportunity and has great customer service for their members
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For me to be willing to drive an hour to bank with Lower Valley Credit Union says a lot! I started banking with Lower Valley Credit Union about six years ago, I have had nothing but a great experience they are so good at what they do! They always welcome you with a smile! They make you feel like you are the most important person. I have bank with a lot of different banks and to be honest no other Bank compares to Lower Valley Credit Union. I always felt like I was just a number, & at Lower Valley Credit Union the staff is so amazing they call you by your name, they are very friendly and knowlable! Their rates are insane, my father recently bought a vehicle and he got his loan with Lower Valley Credit Union! It was an amazing experience for him and the salesman! The salesman couldn't believe how fast they process everything, & how hassle free the experience was! I'm truly amazed by this people! They are so great! I highly recommend my friends and family to bank with Lower Valley Credit Union!
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