Client Review on Love's Travel Stop

Feedback:

Stood in subway line for 15 minutes no one even looked at me except for the one nice girl waiting on the guy in front of me.. as I watched 4 different subway uniformed employees walk around doing nothing except coming out of the back occasionally to refill their own drinks and talk to each other, yet when I was finally waited on by the same nice girl who was the only one doing any work she had nothing ready and had to keep going to the back to get stuff. I finally had to leave without my food because I ran out of time. My question is who's the guy that owns this place that's paying these employees to do nothing but costing him/her to lose customers and money. I could understand one or two employees wasting time but FOUR! That's a bad business model.