Client Review on loanDepot.com, LLC

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After they initially told me that we would qualify without any problems I agreed to let them do an appraisal of our property. I am a Realtor and know a little bit about appraisals but this was the absolut worst appraisal experience I ever went through. Not only did they put a way too low value at our property but loan depot did not care and did not even react to our concerns. From than on the communication totally went dead and a couple of days later they declined our loan telling me that our income to debt ratio was too low. (FYI we have no debt and we have a good average income). Before giving them any information I urge everybody to do their research and maybe consider a local lender instead of a loan factory that does not care about their customers. Another info, I never received a phone call from my personal loan consultant telling me that my loan was declined and any reasons. Not a good lender at all. BEWARE!