Client Review on loanDepot.com, LLC

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A process that lingered for months, only to be told my file was being put in the inactive status until I returned from a trip. Strangely, I was then asked repeatedly to complete a customer satisfaction survey. I didn't since I thought we were going to close the loan upon my return and I would complete it when all was done. I subsequently received a notice informing me my application was denied. This, after months of being misled and rudely treated. I almost moved on during the process due to frustration and was called a quitter. Now, I wish I had. Thanks for wasting my time Jordan. So, I'll just get my loan from a company with some integrity and which doesn't demean and mislead potential customers.