Client Review on loanDepot.com, LLC

Feedback:

Working with LoanDepot was a NIGHTMARE. What should have been an exciting time for us was tarnished by lack of communication, disrespect and unnecessary stress. Brenda R asked for a letter. A letter she could have requested 6 weeks prior, when I mentioned the account, remember this is the END of the deal, we are down to the wire. And she wants a letter that takes 10 days to process! I dealt with Chase bank for over an hour between ordering the letter and following through. When I finally get it, she said I don't need it now. REALLY?? That is seriously messed up. I guess YOUR time is more valuable than mine! Frank must have stated five times "this is the last bit of info the underwriters will need before submitting to USDA". A 45 day escrow went over 60. Frank had me in tears to the point I had to hand the phone to my husband, and he stated Frank was LAUGHING! Sheldon H asked me to FORGE a signature. What other illegal things do you all do?? The unprofessionalism with in LoanDepot is ASTOUNDING. I see they are #5 in the country, I assume there are only five in existence.